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61-70 of 1000 Travel services reviews
Average 5/5 based on 993 ratings out of 1000 reviews.

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Not satisfied
1 / 5 stars Rate:
   

Posted by on

Category: Ferries


I’m totally not satisfied with your services.
Firstly, I have to change to another ferry with extra €60 from Mykonos to Santorini.
Secondly, you gave us the ferry details of someone else I don’t know ever and ever. Everything information was wrong, including names, passport details, departure and arrive stops. And you didn’t reply us through email until we called you.
You almost ruined my holiday with my boyfriend.

Answer by Greeka.com
Thank you for your feedback! It is highly appreciated.
We would like to inform you that we are an online travel agency and not Golden Star ferries who canceled your itinerary.
Once we were informed by them that due to their rescheduling your trip had been canceled, we informed you immediately and offered you the option to change your tickets to next available departure. As the new desired departure was more expensive you were requested to pay the according ticket rate difference which was 60 Euro. We always make such changes free of charge and never request any kind of amendment fee and we really hope that you can understand that we can not bear the extra charges for your new more expensive tickets for a faster vessel.
After we received your extra payment we immediately proceeded to the requested change and by mistake due to the work overload and many similar amendments on that day due to these canceled itineraries we attached to our conversation the wrong voucher which as soon as you informed us about it was correctly sent to you and on time before your trip.
We are really happy that everything was sorted on time and hope that you had a great time in our country despite this itinerary cancellation.
Always at your disposal.



no avatar

Ferry tickets
5 / 5 stars Rate:
   

Posted by on

Category: Ferries


We booked the ferry tickets several weeks in advance. It was easy to pick the tickets up at the wharf. We went to Hydra for the day. Because of a change in plans, we needed to change our return time. This was no problem at all. Greeka.com service was a Wow! Thank you.



no avatar

Great Service
4 / 5 stars Rate:
   

Posted by on

Category: Ferries


I booked our ferry tickets from Mykonos-Athens in March 2018 trough Greeka including a cancellation and re-booking. The service was friendly and easy. I just wished the cancellation/change was made a self-service option available online instead of sending an email request.

Answer by Greeka
Thank you for your review and comment. We are working on an automatic system to change and cancel tickets. It is a very difficult system as every company has its own cancellation policy.



no avatar

Not happy
1 / 5 stars Rate:
   

Posted by on

Category: Ferries


My wife and I who were on our honeymoon were left stranded on the island of Naxos when the boat never showed up and no information was given. No email was sent out, no phone call was issued and no one at the port would tell us anything. We were told to just keep waiting. After 4 hours standing at the port everything just started closing up and the port authority finally told us the boat was canceled with no other explanation. We found out the following day that it was due to weather, but every single other boat company was operating, and the weather was not bad.
Due to this we had to find last minute accommodation and lost one of our three nights in Santorni. A loss of over £200 as we lost our hotel money, upfront taxi costs, having to find another hotel in Naxos for one night.
We spent hours trying to figure out if we needed to book new tickets or could use the tickets we had already purchased. Everything was closed. Once we got a hold of something the following day No refund was offered or any apology. I will never use this boat service again.


Answer by Greeka.com
We are very sorry about the inconvenience that you faced during your last trip. Unfortunately we were not informed by the ferry company about this trip cancellation and thus we could not inform you either on time.
We therefore contacted Hellenic Seaways and they informed us that the cancellation of your third trip was due to bad weather. Unfortunately this was something that was decided by the local port authorities on the same date for the safety of the passengers and consequently there was not enough time for the ferry company to inform all the passengers on time. This is a decision that does not affect all the vessels always, meaning that bigger conventional ferries could depart normally while smaller catamarans were not allowed to.

Furthermore we would like to inform you that the booking confirmation that you automatically received when making this booking, included already the telephone numbers of the central offices of Hellenic Seaways as well as ours where you could call directly to find out what had happened.
Additionally in such cases you are entitled to a full refund of the total ticket rate which as we were informed by Hellenic Seaways was refunded to you directly from their local central agent Naxos Tours.

Always at your disposal.



no avatar

Good car rental experience
5 / 5 stars Rate:
   

Posted by on

Category: Car rental


The car pickup was quick and efficient (the representative awaited with our name at the arrivals hall). The car itself was at a good condition and matched the specification (station). Car drop off was as efficient as the pickup.



ltessier

Exceptionnal service
5 / 5 stars Rate:
   

Posted by on

Category: Ferries


There has been quite a few changes to the ferry schedules since I booked with Greeka in mid-February. I had to ask Greeka for amendments to my May-June island-hopping tickets three times. I was amazed of the exceptional service I have received. Quick, polite, respectful, detailed, reassuring, and more. Special thanks to Eleni. You are a wonderful asset to your employer and you deserve the employee award of the year! I have been doing business with Greeka for eight years and was always well served, but this year is outstanding.
Louise



no avatar

Great experience
5 / 5 stars Rate:
   

Posted by on

Category: Ferries


I loved the trip, the crew, the comfortable seats, everything. Looking forward to the next opportunity to use Greeka to book my trip.



no avatar

All the islands were fantastic
5 / 5 stars Rate:
   

Posted by on

Category: Island Hopping


I visited Santorini, Milos, Sifnos and Crete. All the islands were fantastic, but my favorite one was Sifnos because it was a small and quiet island, great to explore. I was welcomed in all islands and the people organizing my trip were helpful. All the hotels were up to my expectations and all the transfers were in time. I was happy with the services of Greeka.com and I wouldn’t change anything.



no avatar

Good and cheap
5 / 5 stars Rate:
   

Posted by on

Category: Car rental


We rented a car with a partner from Greeka for a trip in Mykonos. At first we found the price much lower than the other companies, but in the end everything worked out. One person waited for us at the port with a billboard and we made the payment and the contract without paperwork. The car had many miles, but nothing that would compromise our trip. On the last day I sent a message to the responsible person to receive the car at the airport and the person arrived on time. I strongly recommend.



no avatar

We loved every minute of our island hopping package
5 / 5 stars Rate:
   

Posted by on

Category: Island Hopping


I had a 5 days trip to Athens, Mykonos and Santorini. Both islands were absolutely amazing. Santorini’s sunsets were unlike anything I have seen before and Mykonos was a bit windy.Santorini was my favorite islands, because of the sunsets and the activities we did there. Everyone was friendly and helpful and the transfers were punctual. The hotels were comfortable, too. Greeka.com services were satisfying. We loved every minute of our island hopping package.



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