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2. Payment
50%: prepayment in order to confirm
50%: 35 days prior to the arrival
Credit cards accepted: Visa, Master card and Amex.
Greeka.com & HTG does not charge a service fee for processing credit card payments.
Payment will be listed as HTG P.A. HARITOU & Co Ltd on the credit card statement.
3. Reception of confirmation / voucher
All information regarding the travelers should be correctly given at the time of booking in order that he receives the confirmation or voucher of the product booked. We cannot be held responsible for any problem that may happen if the customer doesn't receive or read carefully his confirmation.
4. Modifications/Amendments
All requests for modifications/amendments must be directed to Greeka.com Customer Service Department who will implement the request.
5. Refunds:
a) Prior to Departure:
Please refer to the cancellation fees listed at section 6 below.
b) After Departure:
No refunds are available once an individual tour is commenced or in respect of any package, accommodation, meals or any other services utilized.
6. Cancellation Charges
Canceling a booking with Greeka.com may result in cancellation fees being applied. Greeka.com will charge cancellation fees as stated below. Additional fees may be levied by the individual supplier/operator above and beyond the fees outlined below. When canceling the booking you will be notified via email, facsimile or telephone of the total cancellation fees.
a) Cancellation fees:
- Before 60 days of the departure: only the special cancellation fees are applicable
- Within 60 to 35 days of departure, 30% of the total package price.
- Within 35 to 15 days of departure, 50% of the total package price.
- Within 15 to 0 days of departure, 100% of the total package price.
b) Special Cancellation Fees:
Boat tickets and Airplane tickets have the following standard cancellation fees, regardless the period
- Boat tickets: 50% + 5 Euro per ticket
- Airplane tickets: 50 Euro per ticket
c) In case a file (holiday package) is cancelled within one day from the date Greeka.com is giving the confirmation, provided the commencement of the holiday is not less than 30days, a handling fee equal to 40€ euros will be applied to client’s credit card, while the special cancellation fees (article 6b) will apply.
7. Passports/Visas
It is the responsibility of all passengers, regardless of the passport they hold, to check with the appropriate consulates to determine if any visas are required. As visa and health requirements are subject to change without notice, it is recommended that verification prior to travel be made of existing foreign visa and health requirements.
8. Prices
Prices are per person, unless otherwise specified. Price quotations are subject to change without notice until a booking has been confirmed.
Paying a booking means you will be charged in Euro (€) as quoted on the web site.
If for any reason the price quoted is not correct, the team of Greeka.com and HTG will contact you for authorization.
9. Not Included
Any applicable foreign departure, security, port charges, park fees, customs, immigration, agricultural, passenger facility charges and international transportation tax.
Tips/gratuities to tour directors, drivers, and local guides; passports; visa; baggage and personal insurance; beverages and food not listed under inclusions in the travel product (these items are billed to you before leaving the hotel/restaurant); and all other items of a personal nature.
10. Accuracy
We check and recheck facts about the travel product offered to ensure accuracy. When we are told in advance of a significant change to a booking, we notify the consumer/travel agent/distributor.
11. Accommodation
Those hotels listed will be used on most tours and packages. If a change is made for any reason, every effort will be made to ensure hotels used will be the equivalent of those shown.
Please note that it is standard policy that hotel rooms are not available for check-in before
2.00pm on the date of arrival.
12. Travel Voucher(s)
Greeka provides vouchers for each booking.
Vouchers will indicate all the information concerning the booking.
13. Booking Arrangements
In all booking arrangements, the person making the booking shall be deemed to have accepted the booking conditions on behalf of the persons named in the booking.
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