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Disaster and confusion
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Date posted: Sep 04, 2009
Posted by: Trishbu
Times Viewed: 127
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The trip was a disaster. The Flying Cat 3 was cancelled due to high winds (which had been blowing for approx 8 days) as we were advised. The only option that day was the ferry to Syros which MIGHT have a connecting ferry to Santorini (but might not - they couldn't say) and it departed in 10 minutes - we needed to go to the travel agent to purchase these tickets - and there were approximately 50-100 people doing the same thing with 2 agents avail to sell tickets and mass confusion with such limited information available. Oh - and when we got there, the travel agent didn't take credit cards.
All this in about 35degrees heat on the wharf with a child with us.... Miraculously I got to the front of the line and got the tickets but a LOT of people, including friends of ours got stuck on Mykonos that day. We were advised JUST at the appointed departure time (i.e VERY last minute - despite having waited there for at least an hour). It wasn't handled well. There was then a mad rush over to the travel agent - who was swamped (and didn't take VISA) and the only information anybody could get was that there was ferry arriving in 10 minutes for Syros (?) and it MIGHT be possible to get a ferry from there to Santorini - then again it might not.
The local representative MUST have known before the appointed departure time that the ferry hadn't left Piraeus. Either contact people via the contact details provided to advise this BEFORE we get to the wharf, or at a MINIMUM have somebody down at the dock early so that when people arrive they can be advised of the situation and have sufficient time to organise tickets for the other ferry. We had been waiting for at least an hour - why they advised us so last minute is bizarre.
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