The pickup point was at the airport of Athens, but it required an international phonecall from my hand to find out that the pick-up location was right outside the terminal. Drop-off was easy from our hotel in Athens. The agency people were friendly and the car in good conditions, but the cigarette lighter plug was replaced and not compatible with our GPS charger. I was though satisfied with the price, as Greeka.com has very compatible prices. I recommend Greeka to all my friends.